More Frequently Asked Questions

OFFER-RELATED

1. What is a conditional offer?


If you are applying to the University based on predicted / provisional results, you will likely receive a conditional offer of admissions to the University. A conditional offer is an official offer of admissions from HKU, with clauses – or "conditions" – on how you can retain the offer of admissions by achieving specific academic standing in your final examination. The offer will be confirmed once you submit your final results meeting the conditions set by the University.

Please be reminded to update your final results to your application account. Official / officially certified documents in hard copy will be required after you receive a confirmed offer from the University and further instructions on how to submit official documents in hard copies will be provided at a later time.




2. What is a firm offer?


If you are applying to the University with final or official results, you will likely be made a firm offer without any further "conditions" or academic requirements. You are required to submit official / officially certified documents of all the information you have filled and uploaded in your application to the satisfactory of the University before registration. Further instructions on how to submit official documents in hard copies will be provided in due course.




3. Will I get offers to more than one programme?


It is possible for you to receive multiple offers from the University. All the programmes to which you have made an application will evaluate your application and may issue you an offer of admissions should you meet their requirements and standards. Evaluation will take place concurrently and independently for all your programme choices.




4. Will it hurt my chances for being considered for my other programmes once I have accepted an offer of admissions to one of my choices?


With the exception of your top programme choice, all other programmes will be considered independently. Your accepting the offer of admissions to one programme at the University will not affect the evaluation of the remaining programmes on your application.




5. When do I have to choose which offer I shall take up at HKU?


You will be asked to declare your final programme choice once your final exam results have been released.




6. Why do I need to confirm my offers?


If you hold a conditional offer of admissions, you will need to confirm your offer once your final exam results are released. While conditional offers of admission are valid offers from the University, they are dependent on your achieving specific academic standards in your final examinations. Your offer will be confirmed once the University has received proof of you meeting your conditions in your final exams.




7. How can I confirm my offers?


You should update your results in your online application form and upload a copy and proof of your academic standing meeting the conditions laid out in your offer of admissions to your application account within three days of release of results. Further instructions on how to submit official documents in hard copies will be provided at a later time.




8. What if I do not meet my conditions and cannot confirm my offer?


We are sorry to hear that you have difficulty meeting your offer's conditions and thus cannot confirm your offer. If you only fall off slightly from the offer's conditions, you may submit an appeal for special consideration once you have received your final exam results. All appeals will be considered and decided on a case-by-case basis with consideration of final results and other academic or non-academic achievements.





REPLY TO THE OFFER(S)

How do I respond to an offer of admissions to HKU?


Congratulations on receiving an offer of admissions to HKU! You can accept the offer of admissions on your application account following the instructions we have sent to you. You will be asked to review the offer conditions and pay an admission deposit by the reply deadline to accept your offer. You may refer to our Step-by-Step Guide here for detailed instructions.




How long will I have to accept an offer from HKU?


You will generally be given 2 to 4 weeks to respond to an offer of admissions to the University.





DEPOSIT

1. When should I submit my application for student visa and hall?


Do I have to pay to accept my offer of admissions?
You will need to pay a deposit on your acceptance of the offer. This amount will be credited towards your tuition fee in your first semester.




2. Will I have to pay multiple admission deposit to hold my offers?


No. You will only need to pay one admission deposit for accepting multiple offers of admissions to the University.




3. How do I pay the deposit as an overseas applicant?


If you need to settle the admission deposit outside Hong Kong, there are only the options of wire transfer or HKD bank draft which are mentioned in the payment instructions for admission deposit.




4. What happened if I paid more than the exact amount of the deposit?


For your information, if you are admitted to the University successfully, the payment of admission deposit amount will be used to settle part of composition fee 2020/21 semester 1 and you are required to pay for the balance of composition fee 2020/21 semester 1 (i.e. after the deduction of admission deposit) at the end of September 2020.

Therefore, if there is any overpayment of admission deposit, it will be reflected on the invoice for the balance of composition fee 2020/21 semester 1 generated in mid-September 2020.




5. Is the deposit refundable?


The deposit paid shall be credited towards the first year's composition fee and shall not be refunded, except to a candidate admitted provisionally who subsequently fails to satisfy the University's entrance requirements and/or programme requirements for admission.




HKU now accepts Payment by WeChat Pay, Alipay or AlipayHK or Credit Card


WeChat Pay, Alipay or AlipayHK If you are a registered user of WeChat Pay (China or Hong Kong Wallet), Alipay or AlipayHK, you can scan the following QR Code in the Mobile App to make payment. Once you enter the payment page, you need to select the ‘Bill Type/賬號類別’ ‘01 Composition Fee/學費’; enter the ‘Payment Reference Number/賬單戶口號碼’; and finally enter the HKD amount. Credit Card

You will receive an email with a unique link which should not be shared with anyone else available. Register an account with the Online Payment System (OPS) with the same email address and name you have used on your HKU application. Input your 14-digit Payment Reference Number under the “SPECIAL REQUEST\REMARK” box on the OPS.

Please refer to the Step-by-Step Guide (Click) for more information.

After having settled the payment, please upload your payment receipt into your HKU application account and click the “Accept” button to accept your offer. Your application status will then be changed to “Offer Accepted” and the Finance and Enterprises Office will check your payment soon. Please keep a record of the proof of payment for reference. You will be informed in case the transaction is not successful.





EXTENSION & APPEAL

What if I need more time to arrange for payment / accept my offer?


You may file an appeal for "Extension of Deadline" through your application account if you have difficulties in accepting our offer of admissions and/or paying the admission deposit before the stated deadline. You may refer to our Step-by-Step Guide here for detailed instructions.




I have changed my mind about my offer, what should I do?


If you have any changes to your response to the University 's offer of admissions after you have made a response, please file an appeal for "Reinstatement of Offer" in your application account as soon as possible. You may refer to our Step-by-Step Guide here for detailed instructions.





MATERIALS & DOCUMENTS

I was told to send the "Official documents / Officially Certified Documents", what is the difference?


Official documents are proof issued by the authority concerned. In the case of documents supplied by universities and colleges, they should either bear the seals of the institutions and be signed by an appropriate official or be sent to the University directly by the institutions concerned.

Officially certified documents are photocopies of your original documents (transcripts or examination results) that are certified by the issuing authority concerned, or a school principal, or a notary public (e.g. the District Offices in Hong Kong), which should bear the seals of the certifying body and be signed by an appropriate official. The name, status, and position of the person certifying the copies must be clearly stated in English. Documents which are not in English should be accompanied by an official translation in English.




Can I get my documents certified in Hong Kong?


Yes, you can certify your documents at the District Offices in Hong Kong. Please click here for details.




Will I get credit for IB HL / AL / AP classes I have done in High School?


The University will grant advanced standing on a case-by-case basis, and usually only to IB Diploma or GCE A Level / IAL students who have completed 13-years of secondary education. Should you be eligible for advanced standing, your faculty will be in touch with you accordingly to advise you on the next step. For more information, please visit our website.





The University of Hong Kong